Please check our Pre-Orders page first to learn more about our pre-order process.

What you must know:

• Place your pre-order before the cut-off date to be included in that pre-order batch. We submit pre-orders to Douglas Cuddle Toys shortly after the cut-off time.
• Pre-orders placed after the cut-off date will be included in the next pre-order batch.
• It usually takes 3-5 weeks from the cut-off date for Douglas Cuddle Toys to pack, ship and deliver our bulk wholesale order to us in Australia. This bulk order includes your pre-order which we will pack and ship to you shortly after we’ve received it from Douglas.
• You will be sent a tracking number via email as soon as your pre-order has shipped.
• When will I receive my pre-order? Once shipped, it usually takes AusPost 1-2 weeks to deliver to those within Australia and 2-4 weeks for those internationally. 
  
• If we reach the minimum order amount sooner than the cut-off date, we are likely to process pre-orders earlier than expected. If this happens, we will update this page to reflect.
  

• If Douglas Cuddle Toys are out of stock of the plush you've pre-ordered and we are unable to fulfil your order, we will contact you and you can choose to either:

  1. Receive a full refund 
  2. Wait until we submit our next pre-order batch
  3. Swap the plush for a different one (you can pick from the restock following the pre-order batch)

🐾 ----------

Pre-Order Batch 4

Pre-order cut-off: July 7th 2025 7:00pm AEST

Pre-orders may be shipped to customers: late August*

Pre-orders may be delivered to customers: early-mid September within Australia and late September/early October for those internationally*

Batch 4 Updates:

July 29th 7am AEST - I've followed up with Douglas and they have said that their shipping department is really behind right now and that they will be in touch as soon as our order has shipped. We just have to sit tight and wait until they finish packing our bulk order - I'll update everyone as soon as I hear back!

July 20th 10am AEST - Douglas Cuddle Toys are busy packing over 400 plushies for our bulk order and it's taking them time to pack and confirm numbers. As soon as I have shipping confirmation, I'll provide an update. ❤️

July 9th 2025 5pm AEST - Our bulk order has been acknowledged by Douglas Cuddle Toys. We're awaiting confirmation for the items in stock and for them to be shipped. 

July 7th 2025 7pm AEST - All pre-orders have been submitted to Douglas Cuddle Toys! I'll provide an update here once they have dispatched our bulk order (it takes roughly 1-2 weeks for Douglas to pack and ship wholesale orders to Australia then another 1-2 weeks for it to be delivered to us). Your pre-order will likely be shipped late July/early August*. This page will reflect any news or updates! 

🐾  ----------

Pre-Order Batch 5

Pre-order cut-off: August 25th 2025 7:00pm AEST

Pre-orders may be shipped to customers: mid September*

Pre-orders may be delivered to customers: late September/early October within Australia and mid-late October for those internationally*

🐾  ----------

Pre-Order Batch 6

Pre-order cut-off: September 15th 2025 7:00pm AEST

Pre-orders may be shipped to customers: mid October*

Pre-orders may be delivered to customers: late October within Australia and early-mid November for those internationally*

🐾  ----------

Pre-Order Batch 7 - Christmas🎄

Pre-order cut-off: October 6th 2025 7:00pm AEDT

Pre-orders may be shipped to customers: early-mid November*

Pre-orders may be delivered to customers: late November within Australia and early-mid December for those internationally*

‼️ This will be our last pre-order batch for 2025. Pre-orders will close October 27th 2025 and re-open January 1st 2026. We will continue to restock and sell popular Douglas plush during this time but we won’t be taking pre-orders until January 1st 2026. ‼️ 

🐾  ----------

Pre-Order Batch 8

Pre-order cut-off: January 19th 2026 7:00pm AEDT

Pre-orders may be shipped to customers: mid February*

Pre-orders may be delivered to customers: late February within Australia and early March for those internationally

🐾  ----------

*The dates above are estimates only and may be subject to change at any time. Usually changes are due to delivery delays outside of our control. Check this page regularly for any updates or changes.